Privacy Terms

 

I. Name and address of the responsible

The responsible company in terms of the EU General Data Protection Regulation (GDPR) and other national data protection laws of the member states as well as other data protection regulations is:

LM IT Services AG
Rheiner Landstr. 189
49078 Osnabrueck
Germany
Phone: +49 541 40 66 40
E-Mail: info@lm-ag.de
Website: www.en.lm-ag.de

 

II. Name and address of the data protection officer

The data protection officer for the responsible company is:

Rainer Bungenstock
Postal address – as above
E-Mail: datenschutz@lm-ag.de

 

III. General information on data processing

1. Description and scope of the processing of personal data
Basically we only collect and use personal user data to provide a functional website with useful content and helpful services. We only collect and use personal data with the user’s consent. An exception applies in such cases in which obtaining prior consent is not possible for real reasons and the processing of the data is permitted by legal regulations.

2. Description and scope of the processing of personal data
Insofar as we obtain the consent of the data subject for the processing of personal data, Article 6 (1) (a) EU General Data Protection Regulation (GDPR) serves as the legal basis for the processing of personal data.

Article 6 (1) (b) GDPR serves as the legal basis in the processing of personal data required to fulfil a contract to which the data subject is a party. This also applies to processing operations that are necessary for carrying out pre-contractual measures.

Article 6 (1) (c) GDPR serves as the legal basis insofar as the processing of personal data is required to fulfil a legal obligation to which our company is subject.

Article 6 (1) (d) GDPR serves as the legal basis in the event that the vital interests of the data subject or another natural person require the processing of personal data.

If the processing of personal data is necessary to protect a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the former interest, Article 6 (1) (f) GDPR serves as the legal basis for the processing.

3. Data erasure and storage time
The personal data of the person concerned will be deleted or blocked as soon as the purpose for storing the data no longer applies. Furthermore, data may be stored if this has been provided by the European or national legislator in EU regulations, laws or other provisions to which the company responsible is subject. The data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfilment of a contract.

 

IV. Providing the website and creating log files

1. Description and scope of data processing
Every time you visit our website at www.en.lm-ag.de, our system temporarily collects data and information automatically from the computer system of the calling computer.

The following data is collected:

  1. Information about the browser type and version used
  2. The IP address of the user
  3. Date and time of access

The data is also stored in the log files of our system. The IP addresses of the user or other data that make it possible to assign the data to a user is not affected as we do not store this data.

2. Legal basis for data processing
The legal basis for the temporary storage of data is Article 6 (1) (f) GDPR.

3. Purpose of data processing
The temporary storage of the IP address by the system is necessary in order to be able to deliver the corresponding website to the user’s computer. In this case the IP address of the user must remain stored for the duration of the session. Our interest is based on Article 6 (1) (f) GDPR.

4. Storage duration
The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. In the case of collecting data to provide the relevant website, this is the case when the respective session has ended.

5. Objection and cancellation
The collection and storage of data for the provision of the corresponding website is necessary for the operation of the website at www.en.lm-ag.de. The user has no possibility to invoke the right to objection in this case.

 

V. Use of cookies

1. Description and scope of data processing
We use cookies on the website www.en.lm-ag.de. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user’s computer system. When a user visits a website, a cookie may be stored on the user’s operating system. This cookie contains a characteristic string that enables a unique identification of the browser when the website is called up again.

We also use cookies on our website which enable an analysis of the user’s surfing behaviour. The following data can be transmitted:

  1. Frequency of page views
  2. Use of website functions

The user data collected in this way is pseudonymised by technical precautions. Therefore, it is not possible to assign the data to the calling user. The data will not be stored together with other personal data of the users.

2. Legal basis for data processing
The legal basis for the processing of personal data using cookies is Article 6 (1) (f) GDPR.

3. Purpose of data processing
The analysis cookies are used to improve the quality of our website and its content. We learn how the websites are used through the analysis cookies and can thus continuously optimise our offer. We learn which pages are most popular, where to focus, and which pages to optimize.

For these purposes, our legitimate interest also lies in the processing of personal data in accordance with Article 6 (1) (f) GDPR.

4. Storage period, possibility of objection and removal
Cookies are stored on the user’s computer and transmitted to our site. Therefore, you as a user also have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website in full.

 

VI. Website analysis services

This website uses Google Analytics, a web analysis service of Google Inc. “(“Google”).

1. Scope of the processing of personal data
Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website, such as

  1. Browser type/version
  2. Operating system used
  3. Referrer URL (the previously visited page)
  4. Host name of the accessing computer (IP address)
  5. Time of the server request

are usually transferred to a Google server in the USA and stored there. The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data. We have also added the code “anonymizeIP” to Google Analytics on this website. This guarantees that your IP address is masked so that all data is collected anonymously. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.” to Google Analytics on this website.

2. Legal basis for data processing
The legal basis is Article 6 (1) (f) GDPR.

3. Purpose of data processing
On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activities and to provide the website operator with further services associated with website use and Internet use.

We use Google Analytics to improve the quality of our website and its content. Through the analysis cookies we learn how the websites are used and can thus continuously optimise our offer. We learn which pages are most popular, where to focus and which pages to optimize. For these purposes, our legitimate interest also based in the processing of personal data in accordance with Article 6 (1) (f) GDPR.

4. Storage duration
Google Analytics cookies are stored for 14 months.

5. Objection and cancellation
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en.

 

VII. Google Web Fonts

This website uses so-called web fonts (“Google Fonts”) provided by Google (Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) to uniformly display fonts.

1. Scope of the processing of personal data
When you call up a page, your browser loads the required Web fonts into its browser cache to display texts and fonts correctly.

The browser you are using must connect to Google’s servers in this case. This gives Google knowledge that our website has been accessed via your IP address. If your browser does not support web fonts, a default font is used by your computer.

2. Legal basis for data processing
The legal basis is Article 6 (1) (f) GDPR.

3. Purpose of data processing
The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offers as also to reduce loading times.

Further information about Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://www.google.com/policies/privacy/.

 

VIII. Contact via e-mail

1. Description and scope of data processing
It is possible to contact us via the e-mail address provided. In this case, the user’s personal data transmitted by e-mail will be stored.

In this context, the data will not be passed on to third parties. The data is used exclusively for processing the conversation.

2. Legal basis for data processing
The legal basis for the processing of data transmitted in the course of sending an e-mail is Article 6 (1) (f) GDPR. If the e-mail contact aims at the conclusion of a contract, then additional legal basis for the processing is stated by Article 6 (1) (b) GDPR.

3. Purpose of data processing
In the event of contact by e-mail, the only legitimate interest required for processing the data is to process the contact.

4. Storage duration
The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. For the personal data sent by e-mail, this is the case when the conversation with the user is finished. The conversation is terminated when it can be inferred from the circumstances that the facts in question have been finally clarified.

5. Objection and cancellation
The user has the possibility to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued.

All personal data stored in the course of contacting us will be deleted in this case.

To exercise this right, please contact us informally (contact details, see imprint).

 

IX. Rights of the data subject

If your personal data is processed, you are affected within the meaning of the GDPR and you have the following rights towards the person responsible:

1. Right to information
You can ask the person in charge to confirm whether personal data concerning you will be processed by us.

If such processing has taken place, you can request the following information from the person responsible:

(1)      The purposes for which the personal data is processed;

(2)      The categories of personal data being processed;

(3)      The recipients or categories of recipients to whom the personal data concerning you have been or are still being disclosed;

(4)      The planned duration of the storage of the personal data concerning you or, if specific information on this is not possible, criteria for determining the storage period;

(5)      The existence of a right to have your personal data concerning you rectified or deleted, a right to have the data processed restricted by the controller or a right to object to such processing;

(6)      The existence of a right of appeal to a supervisory authority;

(7)      Any available information on the origin of the data if the personal data are not collected from the data subject;

(8)      The existence of automated decision-making, including profiling in accordance with Article 22(1) and (4) GDPR and – at least in these cases – meaningful information on the logic involved and the scope and intended effects of such processing for the data subject.

You have the right to request information as to whether the personal data concerning you is transferred to a third country or to an international organisation. In this context, you may request to be informed of the appropriate guarantees pursuant to Article 46 GDPR in connection with the transmission.

2. Right to correction
You have a right of rectification and/or completion towards the responsible person if the processed personal data concerning you are incorrect or incomplete. The responsible person shall make the correction without delay.

3. Right to limitation of processing
You can request the restriction of the processing of personal data concerning you under the following conditions:

(1)      If you dispute the accuracy of the personal data concerning you for a period of time that enables the data controller to verify the accuracy of the personal data;

(2)      The processing is unlawful and you refuse to delete the personal data and instead request that the use of the personal data be restricted;

(3)      The controller no longer needs the personal data for the purposes of the processing, but you do need them to assert, exercise or defend legal claims, or

(4)      If you have filed an objection to the processing pursuant to Article 21 (1) GDPR and it has not yet been determined whether the legitimate reasons of the person responsible outweigh your reasons.

If the processing of personal data concerning you has been restricted, such data may only be processed – apart from being stored – with your consent or for the purpose of asserting, exercising or defending rights or protecting the rights of another natural or legal person or on grounds of an important public interest of the Union or a Member State.

If the processing has been restricted in accordance with the above conditions, you will be informed by the person responsible before the restriction is lifted.

4. Right to deletion

a) Duty to delete
You may request the data controller to delete the personal data relating to you without delay and the controller is obliged to delete this data without delay if one of the following reasons applies:

(1)      The personal data concerning you is no longer necessary for the purposes for which they were collected or otherwise processed.

(2)      You revoke your consent, on which the processing was based pursuant to Article 6 (1) (a) or Article 9 (2) (a) GDPR, and there is no other legal basis for the processing.

(3)      You file an objection against the processing pursuant to Article 21 (1) GDPR and there are no overriding legitimate reasons for the processing, or you file an objection against the processing pursuant to Article 21 (2) GDPR.

(4)      The personal data concerning you have been processed unlawfully.

(5)      The deletion of personal data concerning you is necessary to fulfil a legal obligation under Union law or the law of the Member States to which the data controller is subject.

(6)      The personal data concerning you were collected in relation to information society services offered pursuant to Article 8 (1) GDPR.

b) Information to third parties
If the data controller has made the personal data concerning you public and is obliged to delete it pursuant to Article 17 (1) GDPR, he shall take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform data processors who process the personal data that you as the data subject have requested the deletion of all links to this personal data or of copies or replications of this personal data.

c) Exemptions
The right to delete does not exist if processing is necessary

(1)      To exercise freedom of speech and information;

(2)      To perform a legal obligation required for processing under the law of the Union or of the Member States to which the controller is subject or for the performance of a task in the public interest or in the exercise of official authority conferred on the controller;

(3)      For reasons of public interest in the field of public health pursuant to Article 9 (2) (h) and (i) and Article 9 (3) GDPR; and Article 9 (3) GDPR;

(4)      For archiving purposes in the public interest, scientific or historical research purposes or for statistical purposes pursuant to Article 89 (1) GDPR, insofar as the law referred to under a) is likely to render impossible or seriously impair the attainment of the objectives of such processing, or

(5)      For asserting, exercising or defending legal claims.

5. Right to information
If you have exercised your right to have the processing corrected, deleted or restricted, the controller is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this correction or deletion of the data or restriction on processing, unless this proves impossible or involves a disproportionate effort..

The person responsible shall have the right to be informed of such recipients.

6. Right to data transferability
You have the right to receive the personal data concerning you that you have provided to the person responsible in a structured, common and machine-readable format. In addition, you have the right to pass this data on to another person in charge without obstruction by the person in charge to whom the personal data was provided, provided that

(1)      Processing is based on consent pursuant to Article 6 (1) (a) GDPR or Article 9 (2) (a) GDPR or on a contract pursuant to Article 6 (1) (b) GDPR and

(2)      Processing is carried out using automated methods.

You also have the right to have the personal data concerning you transferred directly from one data controller to another data controller, insofar as this is technically feasible. The freedoms and rights of other persons may not be impaired by such procedures.

The right to transferability shall not apply to the processing of personal data necessary for the performance of a task in the public interest or in the exercise of official authority conferred on the controller.

7. Right of objection
You have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data concerning you under Article 6(1) (e) or (f) of the GDPR; this also applies to profiling based on these provisions.

The data controller no longer processes the personal data concerning you, unless he can prove compelling reasons worthy of protection for the processing, which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

You have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data concerning you under Article 6(1) (e) or (f) of the GDPR; this also applies to profiling based on these provisions.

The data controller no longer processes the personal data concerning you, unless he can prove compelling reasons worthy of protection for the processing, which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

If the personal data concerning you are processed for direct marketing purposes, you have the right to object at any time to the processing of the personal data concerning you for the purpose of such advertising; this also applies to profiling, insofar as it is associated with such direct marketing.

If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.

You have the possibility to exercise your right of objection in connection with the use of services of the information society by means of automated procedures using technical specifications, notwithstanding Directive 2002/58/EC.

8. Right to revoke the data protection declaration of consent
You have the right to revoke your data protection declaration of consent at any time. The revocation of consent shall not affect the legality of the processing carried out on the basis of the consent until revocation.

9. Right of appeal to a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right of appeal to a supervisory authority, in particular in the Member State where you reside, work or suspect of infringement, if you believe that the processing of personal data concerning you is contrary to the GDPR.

The supervisory authority to which the complaint has been submitted shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.

Stand: Mai 2018

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About voyss

With more than 10 years of experience in retail sales training, program management for worldwide training programs and a strong development team, we know what we’re doing. We share your enthusiasm for retail, competent sales advice and sensible solutions.
 
Our goal:
Digitalization in the best sense – for your success as brand, retailer or sales professional.
An LM IT Services AG brand.
Rheiner Landstraße 189, 49078 Osnabrück